Product and Process Consultant, Deliveroo Editions

United Kingdom · Deliveroo Editions


Our mission is to bring the world's best-loved local restaurants to hungry customers - fast!

We work with thousands of the UK’s best loved restaurants, including names like Wagamama, Busaba, GBK, Nando's, Rossopomodoro and many top quality independents to deliver their food to homes and offices throughout the country. Our customers are as passionate about food as we are and it is our job to deliver on our promise - great food, delivered fast.

We need a guardian of quality to ensure our customers only receive the very best experience. This means the most delicious meals, prepared quickly and presented beautifully. As Culinary Operations Manager you will be responsible for working alongside our restaurant partners to make sure they are performing to the absolute best of their ability. You must drive step-changeand incremental improvements to take the food industry into the future. There will be challenges but you must rely on your passion for great food and belief in what you are trying to achieve to overcome anything that stands in your way.

The role requires a customer focussed, passionate, logical operator with an eye for detail and a thirst for efficiency. The ability to communicate your ideas and instructions simply and clearly is essential, as is a ‘get it done’ attitude, no matter the obstacles.

Key responsibilities include:

Generate insight: manipulate and analyse our data to gain a deep understanding of opportunities for improvement. Quality and efficiency is your mantra

Experiment: once you have ideas, test them, try things, ensure failure is not wasted, make sure you are learning as you go

Execute: plan and manage projects along with the day-to-day operations teams to roll out transformational change globally

Inspire: take us to the next level. Shape the industry. Drive the future.


This role demands a radical thinker who is excited about building something huge. The ideal candidate has a track record of delivering strong results, never forgets the customer is the only thing that matters and has a strong bias for action in a fast-paced environment.

Required skills:

Top performer with 3+ years of logistics experience

A proven operator, with a hunger for a new challenge

Data driven, logical, analytical

Excellent communication skills

Positive attitude with a bias for action

Strong track-record of hitting targets and exceeding expectations

You will be:


We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.

Apply for this job