Operations Strategy Associate

London, England, United Kingdom · Operations


Deliveroo is on a mission to transform the way the world thinks about food delivery.

Bringing together technology and the nation’s best-loved restaurants, we get high-quality restaurant food to customers fast – in an average of 32 minutes.

In just a couple of years we’ve built a superb website, a suite of mobile apps and a global fleet of riders.

We also work with hundreds of the UK's best loved restaurants – such as Carluccio's, GBK and Nando's – delivering meals to homes and offices, and increasing revenue by 30% or more for restaurants that don’t typically offer delivery.

What your role would be

The Operations function is at the heart of the business – we ensure a seamless delivery service for customers, from start to finish. In this role you’ll be finding solutions to some of the toughest and most exciting questions we have to answer to become the world-leader in food delivery.

We are looking for a dynamic critical-thinker to conduct quantitative and qualitative analysis to work on strategic operations projects, as well as to identify inefficiencies in our operating model and help design scalable improvement solutions.


What we’re looking for

You’ll work on key operations projects. These could include supporting trials of different modes of delivery or pricing structures, or conducting deep-dives into specific aspects of the rider experience, such as diagnosing the reason and minimising the time lost waiting at restaurants.

There will definitely be some number-crunching and/or data modelling involved, but your role will also be about stepping back – you’ll need to see the bigger picture and understand how your analysis and insights can help us to build the world’s best food delivery company.





We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.

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