Operations Strategy Associate

London, England, United Kingdom · Operations


Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a

chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.

We’re four years in, and along the way our team have taken hundreds of ideas from brainstorms to

global rollouts, like Deliveroo Editions bespoke kitchens designed to host a locally curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food scene, no matter where they live.

And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food inspired challenges to get your teeth into. Out of the box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast paced and blow off steam with free for all Friday lunches.

It’s a formula that’s working too we’re bringing great food to customers in 12 countries and over 100 cities.

What your role would be

The Operations function is at the heart of the business – we ensure a seamless delivery service for customers, from start to finish. In this role you’ll be finding solutions to some of the toughest and most exciting questions we have to answer to become the world-leader in food delivery.

We are looking for a dynamic critical-thinker to conduct quantitative and qualitative analysis to work on strategic operations projects, as well as to identify inefficiencies in our operating model and help design scalable improvement solutions.


What we’re looking for

You’ll work on key operations projects. These could include supporting trials of different modes of delivery or pricing structures, or conducting deep-dives into specific aspects of the rider experience, such as diagnosing the reason and minimising the time lost waiting at restaurants.

There will definitely be some number-crunching and/or data modelling involved, but your role will also be about stepping back – you’ll need to see the bigger picture and understand how your analysis and insights can help us to build the world’s best food delivery company.





We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.

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