Live Operations Representative
Our mission is to bring the world's best restaurant food to everyone's home or office - fast!
We work with thousands of the UK's top restaurants, from household names like Pizza Express, GBK and Nando's, to everyone's favourite independents.
Operations is the foundation of our business and we are looking for motivated team members to drive the Live Operations team forward.
IN THIS ROLE YOU WILL:
- Ensure a seamless service is provided from start to finish.
- Take responsibility for the live order and rider management of a region within the UK & Ireland.
- Eliminate the opportunity for substandard performance by proactively tackling issues during the live order life cycle through liaising with riders and restaurants.
- Work collaboratively with other members of the Live Operations team to ensure good operational performance.
- Educated to A level or equivalent professional experience.
- Multitasking pro: the ability to tackle several complex problems without missing a step.
- Problem solver: able to use your own initiative and solve problems in innovative ways.
- Driven and confident personality: who can keep a cool head in a crisis.
- Desirable: strong attention to detail, and willing to take ownership of their work.
- Have a real impact at one of the world's fastest growing start-ups.
- Work with and learn from a highly motivated and inspirational team.
- Office lunches on Fridays and more than enough free food and drink from Deliveroo.