Rider Operations Associate (Live Operations)

Dubai, United Arab Emirates · Rider Operations


Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.

We’re four years in, and along the way our team have taken hundreds of ideas from brainstorms to global roll-outs, like Deliveroo Editions – bespoke kitchens designed to host a locally-curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food-scene, no matter where they live.

And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food-inspired challenges to get your teeth into. Out-of-the-box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free-for- all Thursday lunches.

It’s a formula that’s working too – we’re bringing great food to customers in 12 countries and over 100 cities.

We’re looking for talented individuals to join our Live Operations department. This team is responsible for ensuring a seamless delivery service is provided from start to finish. This starts with planning when and where our riders should be and finishes with overseeing live deliveries. With an in-depth understanding of the bigger picture, along with the rest of the live operations team you will have responsibility for overseeing the live day-to-day operations in the UAE. Through analysing performance and defining processes to improve operations, you will formulate solutions to our most challenging operational conundrums.

Your responsibilities will include:



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