Live Operations Manager

London, United Kingdom · Live Operations


A management position within the Live Operations department. The applicant will work closely with Rider and Restaurant Operations Managers to deliver a strong operational performance for our customers.


Management: The applicant will play a direct role within the team and will be responsible for the day to day management of individuals within the department, holding meetings and guiding team members through their careers at Deliveroo. Managing a team and the individuals within is key.

Performance: The applicant will work with his team to hit department based KPIs. But the applicant will not only care about the team goals, they will also strive to bring the best in individuals and guide people in their career paths.

People Person: People management and nurturing individuals is key to this role. You will strive for others’ success as much as your own, and derive real pride from seeing your team succeed.

Strategic Planning: The applicant will need the ability to scope and understand what Live Operations should look like in 6 months and beyond. We want you to have the vision to continue to build the operational foundations for Live Operations to continue to scale with the rapid growth of the business.



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