Our mission is to bring the best local restaurant food to everyone's home or office - fast! We work with thousands of the top restaurants in Ireland from household names like GBK, Milano and Boojum, to everyone's favourite independents.
Deliveroo’s Operations team is the engine room of our business and we are looking for talented people to join us and grow with the business. It's a fantastic opportunity to get exposure to people management while building up your analytical skills.
We're looking for someone with strong leadership and execution skills to potentially grow into a management role in a highly operational business - we recognise and nurture talent and progression can be rapid. A great opportunity for someone looking to step into the fast-moving, start-up world.
Your responsibilities will include:
- Owning the operational performance of your cities end-to-end, incl. the management of a fleet of 100s of self-employed contractors and senior riders.
- Driving effective scaling across your markets
- Researching and implementing initiatives to foster rider community and ensure high retention
- Meeting with riders to understand issues and managing support channels for the region (e.g. phone, email)
- Supervising riders’ hours approval, payments and administration
- Min. 2.1 from a good university. (That said, we will consider equivalent professional and life experience.)
- Preference 2+ years work experience though would consider a strong recent grad
- Exceptional organisational skills and attention to detail
- Analytical skill-set with experience with Excel, SQL experience a plus
- Strong leader. People management experience a plus
- Entrepreneurial spirit and a willingness to get your hands dirty
- Relentless work ethic and willingness to go the extra mile when required
- Competitive compensation package
- Have a real impact at a fast-growing startup revolutionising the food delivery space across the globe
- Work within a highly motivated and inspirational team
- Office lunches on Fridays and more than enough free food from Deliveroo
- Benefits package incl. sponsored gym membership