Operations Strategy [Associate & Manager roles available] - Hong Kong

Hong Kong · Operations


Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.

We’re four years in, and along the way our team have taken hundreds of ideas from brainstorms to global roll-outs, like Deliveroo Editions – bespoke kitchens designed to host a locally-curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food-scene, no matter where they live.

And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food-inspired challenges to get your teeth into. Out-of-the-box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free-for-all Friday lunches.

It’s a formula that’s working too – we’re bringing great food to customers in 12 countries and over 100 cities.

The Operations function is at the heart of the business – we ensure a seamless delivery service for customers, from start to finish. The Operations function also leads our internal logistics function which caters to our 1600+ restaurants (and still expanding) across Hong Kong.

Within the core Planning and Performance operations team, you will be responsible for ensuring the smooth and efficient running of markets across HK by matching supply to demand and solving logistical problems on a daily basis. You will need to be able to think on your feet and be able to react to events as they happen, and take a long range view in planning months into the future. The role requires a high level of attention to detail and a get stuff done attitude; and your responsibilities will include:


This is a very varied job with no day being the same – some days are spent in the operations HQ office and plenty are out growing Hong Kong's operations. Candidates should have the following skills / profile:


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