Rider Ambassador Coordinator - South West
Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.
We’re four years in, and along the way our team have taken hundreds of ideas from brainstorms to global roll-outs, like Deliveroo Editions – bespoke kitchens designed to host a locally-curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food-scene, no matter where they live.
And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food-inspired challenges to get your teeth into. Out-of-the-box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free-for-all Friday lunches.
It’s a formula that’s working too – we’re bringing great food to customers in 12 countries and over 100 cities.
Deliveroo is looking for a highly talented and well organised individual to coordinate a team of Rider Ambassadors in the South West of England. You will be based in the Bristol office with some travel within the region as required.
We are continuing to experience rapid growth and need committed, enthusiastic individuals at the forefront of our supply efforts. At the core of this is our expanding Rider Ambassador team. It will be your responsibility to run the day-to-day management of these team members.
Responsibilities will include recruiting, motivating, scheduling and reviewing the daily performance of this team.
The ambassador team will be working across the South West targeting rider hot-spots in order to maximise conversations with future Deliveroo Riders.
Amongst other activities the team will be attending events such as jobs and freshers fairs as representatives of Deliveroo. As well as taking part in on-street recruitment.
It will be your responsibility to facilitate these activities as well as looking for new opportunities to improve the performance of your team.
This role falls within the Rider Supply department at Deliveroo. However, you will also work closely alongside both the operations and commercial teams based both in the regional office and the London HQ.
This role is suitable for someone with a background in performance based team-management. With an enthusiastic and innovative approach to maximising performance. You will ideally have previous experience in a supervisory role and be comfortable with the day-to-day management of a team of between 10-15 individuals.
-Excellent organisational skills
-Experience in delivering against strict targets and KPI’s
-Able to motivate a team
-An understanding of Microsoft Excel and Google Sheets
-An entrepreneurial approach
-Excellent communication skills. Daily reporting to the London HQ and regional operations managers will be an essential part of this role.
- Fantastic compensation package!
- Flexible working hours
- The opportunity to make a difference from day one
- The chance to work with one of the UK’s fastest growing startups!- Team lunches!