Policy and Process Improvement Manager

London, United Kingdom · Finance


Our mission is to bring the world's best-loved local restaurants into everyone's home or office - fast.

We work with hundreds of the UK's best loved restaurants, including names like Carluccio's, GBK, Nando's, Pizza Express and many top quality independents to deliver their food to homes and offices everywhere. Our customers are as passionate about great food as we are, including an ever-growing number of large and prestigious firms.

Reporting to the Payroll Manager, and working with key stakeholders to identify and justify initiatives to deliver efficiency, you will develop a continuous improvement (CI) plan, lead on projects to deliver identify opportunities for us to assist in operational growth.

You’ll need to facilitate stakeholder workshops and work with the business to develop action plans, identify accountability for contributors, deliver a greater level of customer excellence and increase our competitive advantage.


Essential skills & requirements

Proven business facing,

The ability to understand and articulate business and strategy, in financial and non-financial terms

Confidence and ability to interact with Senior Management and experience of presenting at the Board level

Top class spread sheet modelling skills (advanced Excel) – NetSuite / Workday experience is advantageous


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